Customer Originated Trace

Allows you to originate a legal number trace on an incoming call even when the calling party activates a Call Block on their line.

It's perfect for: Tracking down harassing or annoying callers. How to:

1. After receiving a call which you want to trace, hang up and then pick up the receiver and dial *57 (1157 from a rotary phone). An announcement will inform you that the trace feature has been activated and provides you with Instructions on how to proceed with or abort the trace.

After the trace feature has been activated, additional instructions on follow up procedures will be provided.

Important:

• A report will be printed at our office which contains the date, time, your telephone number, and the calling party's telephone number for use by legal authorities for possible prosecution.

• A bureau report is printed which requires the subscriber to obtain the county attorney signature before a report is released to the attorney for prosecution. There is a $7.50 charge for a bureau report.

• If you have Selective Call Forwarding activated, the call trace feature will not work.

• If you have Call Forwarding activated, the last call received prior to the activation of the trace feature will be traced.

• If a Call Waiting tone is received during a call that is to be traced, that number will be traced instead of the current calling number.

If you have questions about any of these features, or would like to sign up for one or more of the custom calling features, call our office at 478-9401.